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Department: | Product Development |
Location: | Lansdale, PA |
*This is a hybrid position. Please do not apply unless you are local to our office in Lansdale, PA and able to work onsite a minimum of 3-4 days per week.*
The Opportunity:
The Product Development Team maintains Keystone’s core values and business goals by creating new products and improving the performance, cost, and/or quality of existing products.
The Electrical Engineer (Product Development) is responsible for collaborating with vendors to evaluate product designs, executing improvement projects based on testing and market feedback, and conducting product compatibility testing with other lighting devices on the market. This position executes the resolution of advanced technical issues for Keystone customers and staff by managing, evaluating, and resolving any existing product/job-site issues.
As a technical expert for Keystone, the Electrical Engineer will also advise and educate other parties, including customers, sales, RMA, marketing, and other less experienced product development team members.
Who we are:
Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." We are an engaged and collaborative team where individuals are supported to reach their full potential.
Keystone's core values:
Wow Customers
Grow Passionately
Do Right
Value People
Challenge Convention
What we offer:
Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.
Your Impact:
Collaborate with vendors to evaluate product designs and execute improvement projects based on testing and market feedback
Conduct safety, performance, and reliability testing for product designs
Perform product compatibility testing with other lighting devices on the market
Perform technical troubleshooting, sometimes visiting jobsites to resolve issues
Handle claims to coordinate advanced jobsite troubleshooting and warranty support when necessary
Act as a point of contact for advanced technical support for Keystone's customers & sales staff
Travel occasionally for tradeshows, meetings, and field calls
Solve product certification issues for primarily new products
Educate and train sales, customers, and less experienced product development team members through contributions to the knowledge base, lab tours, regular interactions, and mentoring
Assist occasionally with sales/marketing display construction
Provide engineering support for the production team through troubleshooting and the development and maintenance of tools, processes, and documentation
What you bring:
Bachelor’s degree is required in electrical engineering or related area
2+ years of relevant experience and comfortable with electrical engineering fundamentals
Technical industry experience with design, development, troubleshooting, and root cause analysis
Excellent verbal and written communicator with keen attention to detail
Demonstrate proficiency with Microsoft Office Suite
Familiarity with lighting technologies or the desire to learn
Demonstrable time management and prioritization skills
Eager and able to learn every day and a positive team-player
Capable of communicating with multiple departments throughout the day
Please note that we do not accept unsolicited resumes from recruiters or employment agencies.