*This is a hybrid position. Please do not apply unless you are local to our office in Lansdale, PA.*

The Opportunity:

The Distribution Team has a deep understanding of our products, customers, and channel partners to initiate and maintain the sales process. The Inside Sales Manager oversees the entire Inside Sales Department and works closely with Distributor Territory Managers and other department managers within Keystone. This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystone’s Light Made Easy promise. This role also demands creativity, pushing boundaries to deliver outstanding results, and ensuring customers always receive a positive experience.

Who we are:
Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." We are an engaged and collaborative team where individuals are supported to reach their full potential.

Keystone's core values:

• Wow Customers
• Grow Passionately
• Do Right
• Value People
• Challenge Convention

What we offer:

Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

Your Impact:

• Managing projects and delegating work to the Inside Sales Team

• Problem solving for any issues that arise with the Inside Sales Team

• Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance

• Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service

• Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes

• Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations

• Working closely with other department managers, providing insight and assistance on matters related to Inside Sales

• Other duties as assigned

What you bring:

• Bachelor’s Degree preferred but not required

• 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)

• Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred

• Proficiency in Microsoft Office, specifically Outlook, Teams and Excel

• Outstanding customer service skills

• Strong analytical and problem-solving skills

• Excellent verbal and written communication skills

• Strong interpersonal and relationship building skills

• Experience utilizing CRM software (Microsoft Dynamics preferred)

• Knowledge of ERP tools (Prophet 21 preferred)

• Open to potential travel to trade shows (~5-10%)

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.